Give an example of an agreed way of working in your workplace and explain why it is important

Confidentiality is one of the agreed ways of working in our workplace. Therefore, we must not disclose any individual's personal or sensitive information to others. In order to work in this particular agreed way, we must keep care plan and other paper work where we record individual's sensitive and personal information in a locked cabinet or designated place. We must shred any unnecessary paper where individual's personal information is recorded.

Why it is important? : It is against law to disclose individual's personal and sensitive information without individual's consent. It also does not support dignity for the individual. Confidentiality is one of the principle care standard and regulator's standard we must follow. Failure to protect individual's personal and sensitive information may result in penalty, disciplinary action, prosecution and even operation closure. 

By Md Foisal Miah Talukdar