· People communicate to express their emotions and feelings
· To express their pain
· To share information
· To provide their opinion
· To enquire about something
· To express their needs
· To avoid miscommunication
Wednesday 30 November 2016
Identify different reasons why people communicate
Demonstrate confidentiality in day-to-day communication in line with agreed ways of working
· Care plans and daily care records of service users must be kept in the locked cabinet
· Always call back to find out that right person you are talking to before passing on any information
· Make sure someone is waiting right there to receive while sending information over fax
· Shred any paper you wrote down or print out any service users sensitive information
· Do not argue or discuss any confidential matter with other colleagues in front of public or service users.
· Make sure work PC are password protected
· Do not connect your personal electronic device into work network
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