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Tuesday, 10 October 2017

Explain the importance of reflective practice in continuously improving the quality of service provided


The only way is to know by evaluating our existing practice, whether there is any need to improve quality of service or not. When we reflect on our own practice, we analyse our own work to find out areas we need to improve our knowledge and skills, which helps to improve quality of not only the service but also the service user’s life. The process to reflect on our own practice involves the following –

1)    What did we do?

2)    What we are doing?

3)    Is it meeting service standards and individual and others expectation?

4)    What went well?

5)    Why do we do it this way?

6)    Can we do it different way by maintaining or improving standard?

If we do not reflect on our practice, many errors and omissions may go undetected. We may also not know whether our current practices are meeting the standards or not. Therefore, we require continuous review of our own work and think effectively to bring any changes which can improve the quality of service.

If we reflect on our practices, we may bring some changes after evaluating, which can not only improve the quality of services but also the individual’s quality of life.