Constructive feedback is essential to improve professional
development which increases the effectiveness of the service. It helps social
care worker to identify areas of knowledge and skills development. Everyone thinks
they are doing very good job until their work is evaluated by other
professionals. We all expect to receive good feedback on our service. When we
receive criticise of our work, some of us may react defensively. They may counterattack or try to blame others.
Some of us may try hard to change the subject or reluctantly accept the blame
and promise to improve. In worst scenario, some may become very emotional or
flee.
