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Friday 9 December 2016

Explain why it is important to observe an individual’s reactions when communicating with them

Without observing individual’s reaction it is not certain that whether communication has been established or not. And if it has been established then uncertain about how interaction has been taken by individual or the outcome (positive, negative or neutral) of the communication. If reaction is not observed then individual may lose interest of communication. In worst scenario, if reaction is not observed you will be unaware of individual’s next action that may cause harm or injury to him or surrounding others. So observation is required for effective communication.