Identify specialist service relating to communication technology and aids

·         Community Optometrist

·         Community Speech Therapy Service

·         Community Audiology Service

·         Community Mental Health Nurse

·         Interpreter Service

·         See Ability

·         Specsaver / Vision Express

By Md Foisal Miah Talukdar

Explain the importance of meeting individual’s communication needs

Communication is very important for an individual’s life as it helps them to understand and to be understood. It helps them to express their needs and preferences. It also helps them to express their pain and discomfort if there is any. If we do not meet an individual’s communication needs, then they will not be able to  establish an effective communication and thus, we will fail to recognise their wishes, needs, pains, discomforts and happiness. An individual’s health and wellbeing can deteriorate due to unawareness of many personal issues if we fail to meet individual’s communication needs.

By Md Foisal Miah Talukdar

Analyse features of the environment that may help or hinder communication

Environment that helps communication –

·         Quiet environment helps to establish an effective communication as it supports individual to listen and to be listened without any interference.

·         Well lit environment helps individual to see and to be seen which is very important prior to communication. It is essential for visual communication.

·         Warm temperature of the room in extreme cold weather condition can help an individual to sit comfortably which is necessary for attentiveness.

·         An airy room in hot or humid weather can help an individual to stay comfortable which is necessary for attentiveness.

·         Dignified environment always help an individual to have their say straightforward.

·         Cooperative environment helps an individual to realise their value of opinions which supports them to communicate well.

Environment that hinder communication –

·         Noisy environment can hinder establishing effective communication due to lacking attention.

·         Dark environment can hinder communication due to lacking visibility of presentation or presenter.

·         Excessive hot or cold weather can hinder communication as it reduces comfort ability and decrease attentiveness.

·         Undignified environment can hinder communication as individual’s values are not respected.

·         Uncooperative environment can hinder communication due to past experience of carelessness and miscommunication.

·         Abusive environment can hinder communication due to lack of self esteem and increased fear.

By Md Foisal Miah Talukdar

Describe how underlying personal issues might be addressed

If we can determine the underlying personal issue, then it can be easily addressed following policies and procedures. The following way we can identify the underlying personal issues -

·         Interacting with the individual

·         Observing the individual

Once personal issues are identified then we can take following steps to address it -

·         Act on person’s best interest

·         Record and report to the manager

·         Prioritise individual’s choice and preferences

·         Follow policies and procedures

·         Seek advice and support from family, friends and other professionals

By Md Foisal Miah Talukdar

Identify underlying personal issues that may be a cause of poor personal hygiene

  

·         Abuse

·         Distress or Melancholy

·         Pain or discomfort

·         Infection

·         Deterioration of existing medical condition

·         Giving up or withdrawing

By Md Foisal Miah Talukdar

Identify risks to own health in supporting an individual with personal hygiene routines

·         Slip, trip and fall

·         Infection

·         Burn or scald

·         Cut or graze

·         Muscle sprain or twist

·         Physical abuse

By Md Foisal Miah Talukdar

Describe how to maintain dignity of an individual when supporting intimate personal hygiene

·         Keep the door and window closed and curtain drawn when supporting with intimate     personal hygiene

·         Hang the ‘Do not enter’ sign in front of the door

·         Wrapped body with towel

·         Work on only one body area at a time

·         Avoid eye contact while providing most intimate personal hygiene

By Md Foisal Miah Talukdar

Describe the effects of poor personal hygiene on health and wellbeing

Effects of poor personal hygiene on health and wellbeing are described here in below –

·         Outbreak of infectious disease such as Diarrhoea, Cold flu, Food poisoning, Tuberculosis around the environment

·         Risk of spreading communicable diseases

·         Feeling weak and poorly

·         Increased chance of developing new symptoms (Physically or Psychologically)

·         Increased chance of contributing bad odour to the environment

·         Low self-esteem

By Md Foisal Miah Talukdar