Explain why it is important to observe an individual’s reactions when communicating with them

Without observing individual’s reaction it is not certain that whether communication has been established or not. And if it has been established then uncertain about how interaction has been taken by individual or the outcome (positive, negative or neutral) of the communication. If reaction is not observed then individual may lose interest of communication. In worst scenario, if reaction is not observed you will be unaware of individual’s next action that may cause harm or injury to him or surrounding others. So observation is required for effective communication.

Identify different reasons why people communicate

• ·         People communicate to express their emotions and feelings

• ·         To express their pain

• ·         To share information

• ·         To provide their opinion

• ·         To enquire about something

• ·         To express their needs

• ·         To avoid miscommunication

Demonstrate confidentiality in day-to-day communication in line with agreed ways of working

• ·         Care plans and daily care records of service users must be kept in the locked cabinet

• ·         Always call back to find out that right person you are talking to before passing on any information

• ·         Make sure someone is waiting right there to receive while sending information over fax

• ·         Shred any paper you wrote down or print out any service users sensitive information

• ·         Do not argue or discuss any confidential matter with other colleagues in front of public or service users.

• ·         Make sure work PC are password protected

• ·         Do not connect your personal electronic device into work network

Describe how different individual may experience living with dementia depending on their age and type of dementia?

Mr X is 67 years old, living with Alzheimer’s disease and he is aware of his diagnosis. He often forgets things such as appointment date, taking medications on time, few friends name and sorting out television channels. But he still can take care of himself as he is able to do his own personal care, going down the shop do his shopping. He can live his life to the full with little reminder and encouragement.

 

Mrs Y is 90 years old and living with vascular dementia. As a result of her previous stroke she has her left side of the body paralysed. She has difficulties mobilising herself without assistance and aid. She finds it difficult to eat and drink independently due to restriction of her movement of arms and body. She gets depressed sometimes just because she can’t do things for herself anymore. 

Different types of dementia at different ages have different types of effect on people. In age group 60-75 years, people with early stage of dementia can manage their life independently with little assistance. But in late 90’s people with dementia may not be able to manage their life independently as their body, strength and coping capabilities deteriorates.
 

Md. Foisal Miah Talukdar