Demonstrate confidentiality in day-to-day communication in line with agreed ways of working

• ·         Care plans and daily care records of service users must be kept in the locked cabinet

• ·         Always call back to find out that right person you are talking to before passing on any information

• ·         Make sure someone is waiting right there to receive while sending information over fax

• ·         Shred any paper you wrote down or print out any service users sensitive information

• ·         Do not argue or discuss any confidential matter with other colleagues in front of public or service users.

• ·         Make sure work PC are password protected

• ·         Do not connect your personal electronic device into work network